For more than a decade, Lloyd's of London has partnered with the Clear Company to strengthen culture, broaden access to talent and embed inclusion as a core driver of organisational performance. The impact of our work together has not only transformed working life at Lloyd’s but also raised the bar across the wider insurance market.
In September 2026 Lloyd's of London achieved Clear Assured Platinum status, joining an elite group of leading UK organisations who have attained this highest level of accreditation.
Lloyd's of London Head of Culture, Talent and Communities, Mark Lomas, sat down with Clear Company Director Alexandre Maria to reflect on the journey so far and share what discuss what achieving Clear Assured Platinum meant to the them.
A Snapshot of the Impact Data at Lloyd’s
25%
reduction in headcount costs
23%
ethnically diverse workforce, up from 11% in 2023. 1 In 3 hiring ambition achieved
45%
Women in leadership, surpassing market-wide 35% target
83%
employee engagement, up 12 points since 2022
+6 pts
psychological safety
+7 pts
leaders role modelling values
"A trusted delivery partner. They always produce great work, have a stringent ethical approach, highly technically competent consultants and always deliver evidence-based recommendations.
We chose Clear Assured because it is a really rigorous framework. It requires us to be able to live up to the standards that we set."
Mark Lomas, Head of Culture, Talent and Communities at Lloyd's of London
A Journey Through the Years
2016 -2017
Building the foundations by introducing values-based recruitment and structured, evidence-based assessments
2024 -2025
Culture deep-dive into how leadership, accountability and structure are impacting high performance.
2020 - present
Tangible progress tracking & supporting the market as the Clear Assured journey began at foundation level.
2018 - 2019
Embedding inclusion across the employee lifecycle through mandating the Clear Company’s Inclusive Hiring accreditation for hiring managers.
2025
Insight into action through new behavioural frameworks, values-based assessment materials and leadership development.
Today
Clear Assured Platinum achieved, welcoming Lloyd’s into a select group of cross-industry leaders including HS2, Atkins, Mott Macdonald and Michael Page.
2026
A refreshed approach. The launch of the new Global People Strategy underpinned by a refreshed, aligned and fully integrated set of behavioural frameworks, assessment materials and leadership expectations.
2025 - 2026
Aligning behaviour expectations with inclusion, belonging and behaviour upskilling, including Race Allyship training for SLT.
Interested in translating your culture ambitions into measurable outcomes with Clear Assured? Contact us today.